Frequently Asked Questions

And their answers

What can I do with the app?

SimMon is a simulated patient monitor for basic medical simulation – Dr. Jon Gatward’s MobileSim website and “Guerilla Sim. Anytime. Anywhere. Anyone.” podcast does a great job of explaining mobile medical simulation.

Can I issue my staff redeem codes?

Yes! If you use the Apple Volume Purchase Program your staff can then use the redeem codes in the iTunes AppStore to download SimMon without using their own credit card.

Do you offer educational discounts?

Yes! If you use the Apple Volume Purchase Program you will get a discount on volume purchases for qualifying institutions.

Do you offer volume discounts?

Yes! If you use the Apple Volume Purchase Program you will get a discount on volume purchases.

How do I connect my devices?

Your two devices must be connected to the same WiFi network or directly via Bluetooth.

If your devices are not able to find each other the most likely cause is the configuration of the WiFi network. Some institutional networks shield the connected devices from each other for security reasons. So even though you are able to connect to the internet, you are not able to connect two devices or computers on the network to each other.

We recommend three alternative methods of connecting the devices:

1) Turn on Personal HotSpot on your iPhone. Personal HotSpot create a private WiFi network on your iPhone that your iPad can connect to. Other user reports that Android WiFi hotspot on HTC Wildfire also works just fine as does creating an ad-hoc network on a laptop. This alternative is the way to go when you have an iPhone.

2) If you repeatedly find your self without a usable wireless network I recommend buying an Apple AirPort Express wireless base station to create a wireless network. The Airport Express can be used as a local wireless network without connecting it to the the internet (which might be against network policy).

3) You can also use Bluetooth to connect the devices. Enable Bluetooth on both devices and allow extra time for the devices to discover each other.

Can I try SimMon before buying?

Promo codes for the iTunes AppStore are available by sending an e-mail to our support. We’ll send you a promo code as long as the are available from Apple. As per Apple guidelines the number of promo codes are for evaluation and non-commercial use only.

I have more questions!

Didn’t find an answer to your question? Send us an email with your question.